| Going
beyond traditional service, to provide state of the art
customer care experience, and want to earn customer's loyalty
by delivering services that anticipate their needs .
Our promise
We are constantly looking for ways
to improve our service by listening to our customers, monitoring
our performance and adopting the best practice.
Taking preventative measures, proactive
approach in providing information that is obvious, convenient
and precise , is available at all points of contact, and
make sure the requirements of customers with specific need
is met.
We have established an international
standard Customer Care Department. Our courteous representatives
are there to respond to your queries.
If your enquiry needs to be passed
on, we aim to forward it to the right person efficiently.
We will acknowledge your complaint right at the spot, and
give you a full response within 10 working days. If we need
to do further work we'll let you know and keep you informed
of our progress.
Our Company website
We'll update our website regularly,
making sure it contains complete product information, online
dealer's locater and latest TV promotions.
Please let us know if we don't meet
or exceed your expectations.
We look forward to your valuable
comments and review our service in the light of them.
Contact us: 0322-4455111,0333-4364449,0322-9001235
E-mail: jumbolon@diamondfoam.com
E-mail: m.sameer@diamondfoam.com
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